Focus area · Phishing

Phishing Simulation Campaigns

Running ethical, consent-based phishing simulations that measure risk without punishing people.

Phishing remains one of the most common ways attackers gain a foothold. Simulated phishing campaigns, sent with organisational authorisation to staff, help measure exposure and give people safe practice at spotting and reporting suspicious messages.

Simulations can also backfire. Campaigns that trick and shame people damage trust and discourage reporting. Ethical programmes are approved by leadership, HR and legal, respect privacy, avoid manipulative lures, and celebrate reporting at least as much as they track clicks.

What does this area cover?

Campaign design and ethics
Authorisation, lure selection, avoiding harmful pretexts and handling data about individuals.
Reporting culture metrics
Why report rate and time-to-report matter more than click rate.
Simulation vs real-world risk
What simulations can and cannot tell you about resilience to real attacks.
Linking results to training
Just-in-time learning and targeted support rather than punishment.

Related frameworks

Where does Phishing show up in the rules?